Accessibility Guide

At the I-X Center, we strive to provide excellent services to all of our guests, including those with disabilities and special needs.

We have met or exceeded the requirement s of compliance with the American’s with Disabilities Act (ADA) and Ohio accessibility mandates. At the I-X Center, we provide a wide range of accommodations for guests to ensure the safety, comfort and continued enjoyment of facility and events.

Disabled Parking: Designated parking is available for guests with disabilities no matter what entrance you are using to gain access to the building. Please be sure your vehicle is properly displaying a current state-issued disability placard or license plate. Parking is on a first come first serve basis.

Elevators/Escalators: The I-X Center is equipped with elevators and escalators that provide access to public areas within the convention center.

Emergency Evacuation Procedures: I-X Center employees have been properly trained in emergency evacuation procedures to ensure the safe evacuation of all guests, including those with disabilities.

First Aid: First Aid stations are provided by the Cleveland Clinic, Official Provider of First Aid at the I-X Center. Stations are staffed with registered paramedics who can be found in the West and East Lobby during events.

Mother’s Room & Baby Changing: Mother’s Room and Baby Changing stations are available on the West and East Pavilion.

Restrooms: Accessible restrooms can be found on the West and East Pavilions, Concourse, Seminar and Ballroom. In addition, we have family/gender neutral restrooms available on the West Pavilion.

Service Animals/Guide Dogs: Animals or pets of any kind are prohibited at the I-X Center with the exception of trained service animals and service animals in training for guests with disabilities. Service animals must remain leashed or in a harness while inside the convention center.

Wheelchairs: Depending on availability, complimentary wheelchairs are available on a first come first serve basis in the West and East Lobby Coat Check area.

For additional information or needs, please contact Show Management or the Box Office with further questions.

Calendar of Events

Be amazed, laugh and learn during one of our daily shows happening every half hour! Click here for info.

Hours of Operation

Be sure to check out our hours before arriving at the park, dates and times may vary. Click here for more info.

FAQ

Questions about the Annual I-X Indoor Amusement Park? We'll help get them answered. Click here for info.